Privacy policy.

Last updated: 29 October 2026

This notice explains how REAL IMPEX handles personal information when you browse this website or contact us about textile products and export services. Please read it before submitting an enquiry.

1. Who is responsible?

REAL IMPEX, a home-textile manufacturing and export partner based in Karur, Tamil Nadu, India, is responsible for handling enquiries received through this website. For privacy questions, contact info@realimpex.in or write to 206A, Vijay Nagar Main Road, Near 1980 Bakery, M.G. Road, Karur 639002, Tamil Nadu, India.

2. Information you may provide

When you submit a quotation request or contact us, we may collect your name, company name, country, business email address, phone or WhatsApp number, product category, product requirements, estimated quantity, target delivery date and message. Please do not submit passwords, payment-card details, government identity numbers or unrelated sensitive personal information through this website.

3. Why we use the information

We use enquiry information to respond to you, understand product and sourcing requirements, discuss samples and specifications, prepare quotations, communicate about potential orders, maintain business correspondence and meet applicable legal or record-keeping obligations. We do not use the enquiry form to sign you up for unrelated marketing newsletters.

4. Consent and your choices

The quotation form asks you to confirm that you have read this policy and agree that we may use the details you provide to respond to your enquiry. You can choose not to submit the form, and you may contact us directly by phone, WhatsApp or email instead. Where processing relies on consent, you may contact us to withdraw it; withdrawal does not affect processing already carried out or records we must retain for legitimate business or legal reasons.

5. Form processors and other recipients

The quotation form uses Web3Forms as a form-processing provider. the information you submit will be transmitted to and processed by that provider so your enquiry can be delivered. That provider may process information in locations outside India according to its own service terms and privacy notice. We may also use email, website-hosting and communications providers to operate the website and reply to you. We do not sell enquiry information. We disclose it only as needed to operate these services, respond to your request, protect our rights or comply with law.

6. Website logs, cookies and analytics

The hosting service and browser may generate technical information such as IP address, browser type, device information, requested pages and timestamps for security, troubleshooting and service operation. This website is not intended to use advertising trackers. If analytics or other optional tracking tools are added later, this policy and any required consent controls should be updated before those tools are enabled.

7. How long we keep information

We keep enquiry correspondence for as long as reasonably needed to respond, manage potential or actual business relationships, maintain appropriate business records and meet legal obligations. Retention may vary by the nature of the enquiry and applicable requirements. We take reasonable steps to limit access, but no internet transmission or storage system can be guaranteed completely secure.

8. Requests about your information

You may contact info@realimpex.in to ask about personal information you submitted, request correction of inaccurate contact details, or raise a privacy concern. We may need to verify your identity and may be unable to comply with a request where a legal obligation or other applicable requirement prevents it. We will handle requests under applicable law.

9. Children

This website is intended for business enquiries and is not directed to children. Please do not submit a child's personal information through the website.

10. Changes to this policy

We may update this policy when our website, enquiry process, service providers or legal obligations change. The latest revision date will appear at the top of this page.

This page describes intended website practices and is not a guarantee that every practice or legal requirement has been independently audited. The site owner should confirm the final wording against the live form, providers and actual retention practices before launch.